Donnie Berkholz ([info]spyderous) wrote,
@ 2008-02-05 01:08:00
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Entry tags:communication, gentoo, leadership

Improving Gentoo's PR
This won't be a long post, because I'm tired. Sorry for the dearth of posts on here, but I've been busy writing other things—see below.

For anyone who hasn't heard, I took over as lead of Gentoo's public relations efforts a little over two weeks ago. Three days earlier, I wrote an LWN article concluding that Gentoo isn't falling apart, but it's totally failing to communicate. After writing that article, I realized that somebody had to step up to deal with this problem—who better than me?

My focus right now is showing people that Gentoo development is just as alive as it's ever been. I'm doing this by opening windows into development through more frequent news postings, with links to discussion forums to respond to the posts. Doing this, combined with writing to people ("You will") rather than about them (saying "Users will..."), will help build better relationships with our users.

Another part of improving the perception of a lively, active community is updating the look of our website. The old website redesign never made it to fruition, so a few of us have begun taking a look at how far it got, what happened, and what to do now. At a minimum, I'd like to make some slight changes to give our site a face lift. The design hasn't changed for 6 years now, and it shows.

One major, easily fixable problem with our website is that there's no obvious place to go for users who want to contribute. There should be a big "Get involved!" or "Help Gentoo!" link right up at the top of the page, next to "Get Gentoo!" All this requires is a little webpage that describes all the ways people can help. In fact, the whole website isn't task-oriented enough. This needs to change.

In the future, I'm going to begin improving the "press" aspect of PR, based on my notes from an excellent talk by Josh Berkus at OSCON 2006 on public relations for OSS projects. The main ideas here are providing a press kit for reporters with all the basic info they want, building relationships with local reporters by using local Gentoo contacts, putting together some case studies of people and businesses using Gentoo in interesting ways, and improving our process for creating and posting news and press releases.

Finally, any Gentoo users can help improve Gentoo by simply advocating it to Linux users you know, giving demos and talks at Linux user group meetings or conferences, promoting it in articles, or writing in your blog about something Gentoo does really well.




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I love you (less then three).
[info]laen.pip.verisignlabs.com
2008-02-05 11:48 am UTC (link)
It was about time indeed. People even started leaving Gentoo cause they _thought_ it was dying. People started talking nonsense and spreading it around, resulting in more confusion among the silence.

Even though the current website-look is quite fine, a new shiny look will wake people up. Involving and making people feel more involved, is a perfect way to breathe new life into the community and who knows what kind of interesting stuff it will bring to Gentoo.

Therefore, less then three!

(Reply to this) (Thread)

Re: I love you (less then three).
[info]yoshi314.openid.pl
2008-02-05 12:15 pm UTC (link)
my suggestion - official user planet, new look is needed which will try to do more explanation of gentoo and emphasises forum,wiki and planet links more.

(Reply to this) (Parent)

You rock!
(Anonymous)
2008-02-05 11:53 am UTC (link)
Great initiative! :-)

(Reply to this)

Good!
(Anonymous)
2008-02-05 01:14 pm UTC (link)
I just wanted to express my support for this.

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(Anonymous)
2008-02-05 05:32 pm UTC (link)
Hi Donnie,

I think you're doing a great job as PR lead! I especially like the frequent updates of the Gentoo front page. Thanks!

Regards,

Aniruddha

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Keep up the good work!
(Anonymous)
2008-02-06 12:31 am UTC (link)
This is a really important initiative! Your work will certainly pay off in the future of Gentoo. You are totally right when you say that 'communications' about Gentoo dev need improvements. Sincerely, keep up the good work!

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Good to see a few ideas being thrown in
(Anonymous)
2008-02-06 04:15 am UTC (link)
Opening up and livening up the website I have to agree will help the stagnation that Gentoo appears (and to some degree is) in. A link alone won't do it but its good to see thoughts being developed.

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Website help
(Anonymous)
2008-02-06 06:14 am UTC (link)
Hey, I don't have much free time, but I love Gentoo and I'd be willing to help out a bit with the redesign. I have written quite a few dynamic websites and applications. Also, since most of these sites have been for a university, I know a lot about web accessibility. If you need any help or suggestions with that, let me know. Feel free to contact me at Alexqw85 at google mail.

---Alex

(Reply to this) (Thread)

Re: Website help
[info]spyderous
2008-02-06 06:45 am UTC (link)
Hey Alex! When you do have a little time, please stop on our IRC channel, #gentoo-pr on irc.freenode.net. Try to catch antarus or nichoj on there.

You can look at the old redesign work by checking out anonymous cvs:

cvs -d :pserver:anonymous@anoncvs.gentoo.org:/var/cvsroot co gentoo-projects/www-redesign

Or by visiting it on the web at http://sources.gentoo.org/viewcvs.py/gentoo-projects/www-redesign/

(Reply to this) (Parent)

great work
(Anonymous)
2008-02-06 08:39 am UTC (link)
thanks for the great work. your X11 work has had a huge impact, and it looks like your involvement in PR will have a similar result. Gentoo is alive and well. It will be nice to see that message get out.

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Great!!
[info]djay_blogger
2008-02-06 10:08 am UTC (link)
Donnie

It's absolutely great! I was waiting for a long time for this to happen, since User Reps project gone into dust.

Just one idea: in addition to making that "Help Gentoo" link, there's a concept of such help should be developed. Just letting users to submit bugs won't cut it anymore.

We did try to do it within User Relations and that's partly a reason that UserReps were conceived. But it lacked the participation.

I hope this time around it will be much better!


Once again, great idea and all the best wishes!

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Great News!
(Anonymous)
2008-02-06 02:46 pm UTC (link)
You've often acted (on the Planet feed at least) as the voice of reason from the developer side of Gentoo. I can't think of a better person for this task. I just hope we'll still get the same great X11 goodness we're used to by now :)

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Improving Gentoo PR
(Anonymous)
2008-02-06 09:00 pm UTC (link)
Although I am a technology professional and new/novice Gentoo user, I would like to suggest the organization consider one of the better CMS type (Content Management System System) web site software that ptovide the flexibility, myriad communications features and capabilities that the Gentoo organization will need going into the future.

Four that are noticeably popular and preferred technically in Free software circles are Drupal - PHP/MySQL based, DJango and Zope/Plone that are Python based and Ruby-on-Rails.

I have no expertise in this area, other that worlking with great - Free/Open Source web developers (very little expertise needed) to provide my various business clients with superior Web Technologies.

W. Anderson
wanderson@nac.net

(Reply to this) (Thread)

Re: Improving Gentoo PR
[info]spyderous
2008-02-07 09:16 pm UTC (link)
One of the main problems with that is our huge amount of legacy content and training in our custom format, GuideXML. If there was something that was trivial to learn, equally productive for authoring, and that we could migrate to easily using XSL transformations (i.e., accepted XML syntax for imports), then I'd love to consider the idea.

(Reply to this) (Parent)

Good Work
(Anonymous)
2008-02-18 11:01 am UTC (link)
It's great to see someone step up and take charge of this. It's very reassuring to see news flowing on the gentoo.org front page again. Keep up the good work!

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(Anonymous)
2008-02-21 06:46 pm UTC (link)
Anyone that thinks gentoo development is stagnated should become a user.

The info in the wiki is more often than not bleeding edge, and has info about the latest and greatest things. Stale distros don't have this...

-Viz

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